Website Privacy Policy

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our sit are quite rightly concerned to know that their data will not be used for any purpose unintended or outlined by them, and will not fall into the hands of third party persons. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please do notify us.

We are constantly vigilant for credit cad and or other fraud through our own personal checks and our payment gateway provider checks. We report all charge backs to a credit reference agency. We will report any suspicious or obvious fraud to the appropriate authorities and reserve that right, the police are one of those. Our payment services automatically capture your I.P address and we retain the right to keep those for evidence at a later use. If you have any reason to seek the retrun of money paid, please contact us rather than your credit card issuer.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this although we ensure there are suffecient measures taken to help safegaurd this risk including the use of anti virus software, anti malware software, encrypted passwords and or secure data channels. We are not responsible for your own measures taken. We advice you place an order from a private or secure computer to help safegaurd your purchase. The risk is no different from a similar risk in bricks and mortar establishment. Execpt as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information colleded at this site. If this policy should change in the future (most likely), then we shall provide notification in advance through our main page, this page and email if you supply us with one. We do not have the resources to telephone you or others in advanced to notify you of this change. You can contact us if you wish to tell us your prefernce whether we do or do not provide you with this information.We do not market to children. We do not collect data on children under the age of 18 years of age.

Here is a list of information we collect, and why it is necessary to collect it.

1) Basic identification and contact information, such as your name and contact details (address, telephone and email.) We are not responsible for mistake you may enter during this process.

1.1 To provide you with the services which you request;

1.2 To maintain our accounts;

1.3 For Billing;

1.4 To enable us to answer your enquiries;

1.5 For verifying your identity for sercurity purposes;

1.6 For marketing our services and products;

1.7 To help make our website as useful to you as possible;

1.8 Information which does not identify any individual may be used in a generaly way by us or third parties such as our best selling products, to provide class information.

2. Your domain name and email address

Are recognised by our servers and the pages that you visit are recorded. This information is used:

2.1 In a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

2.2 To send you news about the servieces to which you have signed up for, if you have signed up for;

2.3 To tell you about our services and or any new services we think you may be interested in;

3.Financial Information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contracted merchant service provider [PayPoint]. Such information is automatically encrypted, and later decrypted for use. It never touches our system and we do not personally store those details on our system.

Note: your internet browser may produce a warning message. This is an automatic message and does not reflect on the high level of security built into our system.

4. Your clickonboierspares personal profile

No contact details whatever are given out with your personal profile. This information is not used for marketing purposes of any sort. Information, which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of particular page or service. Some of this information is classified as sensitive information by the UK Data Protection Act 1998. We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership or otherwise stated. 

5. Information Volunteered by you

For a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face on the page, any intention to publicise the name of a winner.

6. Affiliate Information

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used:

6.1 To maintain our accounts and affiliate records;

6.2 For Billing;

6.3 To enable us to answer your enquiries;

6.4 For verifying your identity for security purposes;

6.5 To send you news about the services to which you have signed up;

6.6 To tell you about other of our services;

7. Business Information

This is information given to us in the course of your business and ours such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

8. Disclosure to Goverment and their agencies

We are subject to the law like everyone else. We may be requred to give information to legal authorization such as a search warrant or court order.

9. Information Request

At any time you may review or update the personally identifiable information that we hold about you, you will need to speak to a member of staff and prove who you are. We retain the right to not make changes if feel you are attempting to change someone elses details fraudentley. To better safegaurd your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us at:

Email: mdsoffice@googlemail.com

Telephone: 02087782887

Address:  

  Millbrook Distribution & Spares LTD

  Unit 2, Burnham Way

  off Kangley Bridge Road

          Sydenham, London, SE265AG